Everything you need to know about how games999 collects your personal data, how it is used, how long it is kept, and what rights you have — all clearly explained right here.
The six principles games999 follows to protect your data
Games999 only collects information that is genuinely necessary to provide its services — your name, mobile number, email, and payment details. No unnecessary data is ever requested.
Your personal data is never sold or shared with advertisers, marketers, or any third party. Only gaming-related data is shared with game providers, strictly for gaming purposes.
SSL 256-bit encryption is applied to all data transmissions. Payment information is stored to PCI DSS standards — card numbers are never stored.
You can view, correct, or request deletion of your data at any time. The retention period following account closure is also clearly stated.
Games999 uses cookies solely to improve site functionality and user experience. No third-party tracking cookies are used for advertising.
Members will be notified in advance via email and an on-site notice whenever a significant change is made to the Privacy Policy. No surprises.
This Privacy Policy applies to the games999 website (https://games999.asia) and all associated services. By registering or using games999, you agree to the terms of this Privacy Policy.
We believe data privacy is a fundamental right. Every piece of personal information you share with games999 is handled with care and never used for unnecessary purposes. This document has been written in English so every member in Bangladesh can easily understand it.
✔ This policy applies solely to games999's own services. Third-party game providers may have their own privacy policies, which are outside games999's control.
Games999 collects two types of information — what you provide directly and data generated automatically while you use the service.
What you provide directly:
Automatically collected data:
Games999 never stores your full card number, CVV, or PIN. All payment processing is handled through PCI DSS-certified third-party gateways.
Games999 uses your information only for the following legitimate purposes:
Account Management & Verification
Personal data is used for registration, login, KYC verification, and account security.
Payment Processing
Payment information is used to process deposits and withdrawals and to prevent fraudulent transactions.
Customer Support
Contact information is used to resolve issues and track support history.
Security & AML Monitoring
Transaction and login data are analysed to detect money laundering and identify fraudulent activity.
Service improvement
Data on which games are most played and which payment methods are most popular helps us improve our services.
Communications & Notifications
Email and SMS are used to send promotions, bonus updates, and important account notifications.
✔ You can opt out of marketing notifications at any time — click the "Unsubscribe" link in any email or let our support team know.
Games999 never sells your data. However, limited information may be shared with certain trusted partners to deliver specific services:
Games999 never shares or sells any personal data to advertisers, third-party marketing companies, or data brokers.
Games999 uses multiple layers of industry-standard security to protect your data:
SSL 256-bit TLS Encryption
Every data exchange on the website is encrypted.
PCI DSS Level 1 Certified
The highest standards are maintained for card payment data.
Encrypted database
All data is stored in the database encrypted with AES-256 encryption.
24/7 Security Monitoring
Suspicious activity is automatically detected and blocked.
Strict Access Controls
Only authorized personnel have access to specific data.
Regular Security Audits
Annual security audits are conducted by independent third parties.
✔ In the event of a data breach, affected members will be notified by email within 72 hours and given clear guidance on the protective steps they should take.
Games999 does not retain data longer than necessary. Retention periods vary depending on the type of information:
✔ If you request account deletion, all data outside the scope of legal obligations will be permanently removed within 30 days.
Games999 uses the following types of cookies:
Games999 does not use third-party advertising cookies or retargeting trackers. You can delete or block cookies at any time through your browser settings — however, disabling essential cookies may cause certain parts of the site to stop working correctly.
Games999 never uses Facebook Pixel, Google Ads trackers, or any other third-party advertising tracking scripts.
As a games999 member, you have the following rights regarding your personal data:
Right to Access
You can request to view any personal data we hold about you.
Right to Rectification
Request a correction for any inaccurate or outdated information.
Right to Erasure
Request deletion of data that falls outside legal retention requirements.
Right to Restrict Processing
Request that the use of your data for a specific purpose be stopped.
Right to Data Portability
You can download a copy of your personal data.
Right to Object
Opt out of your data being used for marketing or analytics.
To exercise any of your rights, email support@games999.asia or reach out via live chat. We will respond within 30 business days of receiving your request. In some cases, legal obligations may prevent us from fully fulfilling a request — if so, we will explain why.
Games999 services are intended strictly for individuals aged 18 and above. We do not collect information from or provide services to minors.
If a parent or guardian suspects their child has created a games999 account, please contact us directly at support@games999.asia. We will take immediate action.
✔ Parents and guardians can use parental control software to prevent minors from accessing gaming devices. Our Responsible Gaming You can find more information on this on the page.
Games999 may update this Privacy Policy from time to time. When significant changes are made:
For any privacy-related questions, concerns, or requests to exercise your rights:
This Privacy Policy is written in Bengali and that version is the authoritative text. In the event of any conflict with a translated version, the Bengali version shall prevail.
Many people in Bangladesh have understandable concerns about sharing personal information with online services — especially when it comes to providing a mobile number or national ID details. Questions naturally arise: where does this information go, and how will it be used? At games999, we consider it our responsibility to answer those questions directly.
The most common question is — does games999 sell my mobile number or email to anyone? The answer is no, never. games999 does not sell member information to any advertiser or marketing company. Your number is used for exactly two things: logging into your account and sending necessary notifications. If you want to opt out of marketing messages, simply let our support team know at any time.
Many users are also hesitant about submitting a photo of their National ID for KYC. At games999, KYC is an internationally mandated legal requirement — all licensed gaming platforms must carry it out to prevent money laundering. What matters, though, is that your KYC data is stored on secure, encrypted servers, accessible only to designated compliance staff, and permanently deleted after 5 years.
Games999 takes payment information extremely seriously. When you pay via bKash or Nagad, only the transaction amount and timestamp are recorded — your bKash PIN or account details never reach games999's servers. For card payments, your full card number or CVV is never stored in games999's database — all of that is handled directly by a PCI DSS certified payment gateway.
Transparency should extend to gaming data as well. games999 retains information about which games you have played and for how long, as this helps improve the customer experience and supports responsible gaming. If the data shows that a member appears to be losing at an unusual rate, the support team may reach out to offer assistance. This is done for your benefit, not against you.
Games999 respects your right to have your data deleted. If you wish to close your account and erase your data, please contact Support. Due to AML legal obligations, transaction records must be retained for 5 years — this is an international regulatory requirement, not games999's own preference. All other data will be deleted within 30 days. To learn more about this, Terms & Conditions Read the page.
Your data is never sold or transferred to any third party.
SSL 256-bit TLS and AES-256 — all data is protected with bank-grade encryption.
View, correct, or delete — email support@games999.asia
Transaction records are retained for 5 years (AML compliance). All other data is permanently deleted within 30 days upon request.
Live Chat in Bengali 24/7 | support@games999.asia
Frequently Asked Questions About the Privacy Policy